Ox999 Terms & Conditions — A Complete Guide for Members

These Terms & Conditions ("Terms") form a legal agreement between ox999 ("Platform", "we", "us") and its users ("Member", "you"). By accessing the ox999.bet website or mobile app, you automatically agree to these Terms.

Ox999 operates an online Sports Betting and casino platform for users in Bangladesh. It is your responsibility to read these Terms & Conditions carefully before using the platform.

Ox999 reserves the right to amend these terms and conditions at any time, for any reason, without prior notice. The latest version will always be available on this page. Continued use of the platform constitutes acceptance of the updated terms.

To open an account with ox999, the following conditions must be met:

• Age: You must be at least 18 years of age at the time of registration. Registration by minors is strictly prohibited.
• One Account: Only one account is permitted per person, household, or address.
• Accurate Information: The name, phone number, date of birth, and ID number provided at registration must be accurate and complete.
• Bangladeshi Citizen or Resident: This platform is available to residents of Bangladesh only.
• Password Security: Keeping your login credentials secure is your responsibility. Account sharing is strictly prohibited.

As part of KYC (Know Your Customer) verification, ox999 may request a copy of your National ID, passport, or other government-issued ID at any time. Withdrawals may be placed on hold until verification is complete.

All financial transactions on ox999 are processed in Bangladeshi Taka (BDT). We accept Mobile Pay, Nagad, and approved bank transfers.

• Minimum Deposit: ৳100 (one hundred BDT) per deposit.
• Minimum Withdrawal: ৳500 (five hundred BDT) per withdrawal.
• Withdrawal Timeframe: Processing is typically completed within 45 minutes to 24 hours.
• Payment Method Matching: Deposits and withdrawals must be made using the same method.
• Third Parties Prohibited: Using another person's account or payment method to conduct transactions is strictly prohibited.
• Deposit Fee: ox999 does not charge any deposit fees. However, your payment provider may apply their own charges.

For suspicious transactions, ox999 reserves the right to request additional verification and temporarily hold withdrawals. Compliance with anti-money laundering laws is a legal obligation we uphold.

The following rules must be followed when betting on ox999. Violations of these terms and conditions may result in bet cancellation and account suspension.

• Bet Confirmation: Once confirmed, a bet cannot be changed or cancelled.
• Odds Changes: If odds change after a bet is placed, the odds confirmed at the time of the bet will remain in effect.
• Match Cancellation: If a match is cancelled, the stake for that bet will be refunded.
• Maximum Win Limit: Maximum winnings from a single bet are capped at ৳5,00,000 (five lakh) BDT.
• Technical Error: Bets placed may be voided due to server issues or technical errors.
• Match Fixing: If a match is proven to be fixed, ox999 reserves the right to void the outcome of that bet.

For live betting, if a bet is confirmed late due to a lost internet connection or any other reason, it will be considered valid based on the time recorded on ox999's servers.

Ox999 regularly offers a range of bonuses and promotional offers. Each offer comes with its own terms and conditions, detailed on the respective offer page. General bonus policies are outlined below:

• Wagering Requirement: Most bonuses require a minimum wagering amount before withdrawal (typically 5–30x the bonus value).
• Validity: Every bonus has an expiry period. Any unused bonus will be cancelled once it expires.
• Multiple Bonuses: Multiple bonuses cannot be active simultaneously unless explicitly permitted.
• Bonus Abuse: If bonus system abuse or manipulation is proven, all bonuses and associated winnings will be forfeited.
• Welcome Bonus: Applicable to new members only, once on the first deposit.

The following activities are strictly prohibited on the ox999 platform. Engaging in any prohibited activity may result in immediate account suspension and forfeiture of all balances:

• Match Fixing or Fraud: Any form of fraudulent betting activity.
• Multiple Accounts: Operating multiple accounts under the same identity.
• Software Usage: Placing bets using bots, scripts, or any automated systems.
• Account Sale or Transfer: Transferring or selling your account to another person.
• Money Laundering: Depositing funds from illegal sources.
• System Hacking: Any attempt to breach or compromise the platform's security.

Ox999 reserves the right to suspend or permanently close any account without prior notice under the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Failure to pass KYC verification or provision of false information.
• Unusual betting patterns or suspicious financial activity.
• Extended inactivity (more than 12 months).
• Self-exclusion at the member's own request.

Members may close their account at any time upon request. Any verified balance can be withdrawn, but unused bonuses and associated winnings will be forfeited.

Ox999 is committed to responsible betting. We offer the following tools to help protect our members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Break: Suspend your betting activity for a set period, from 24 hours up to 6 months.
• Self-Exclusion: Permanently exclude yourself from the platform.
• Reality Check: Periodic reminders of how long you have been playing.

For details on how we collect, store, and use your personal information, please refer to our Privacy Policy page. Key highlights:

• Your personal information is used solely for account management and service improvement.
• Your information is never sold to third parties.
• Information may be disclosed to regulatory authorities when required by law.
• All data is protected with SSL encryption.

For any dispute or complaint, please reach out to our support team first. We aim to respond within 48 hours.

• Live Chat: Available 24/7 within the platform.
• Email: support@ox999.bet — Response within 24 hours.
• Final decision on disputes: If an internal resolution cannot be reached, the matter will be settled through independent third-party mediation.

For any questions or comments regarding these Terms & Conditions, please contact us Help Center visit the page or contact our support team directly.