Your personal data is fully secure at ox999. Find out exactly what information we collect, why we collect it, and how we use it.
Our Commitment
Protecting every member's data is our highest priority at ox999
End-to-End Encryption
All your transactions and personal data are protected with 256-bit SSL encryption. No third party can access or read this information.
Your Data Is Never Sold
Ox999 never sells your personal information to third parties. Your data is used solely to improve our services.
Your Rights Are Protected
You have the right to view, correct, or delete your personal data. You can exercise this right by contacting us at any time.
Secure Data Storage
Your data is stored on secure cloud servers. Firewalls and multi-factor authentication are in place to prevent unauthorized access.
Limited Data Retention
After your account is closed, no data is retained beyond the legally required timeframe. Expired data is automatically deleted.
Immediate Breach Notification
In the event of a security breach, we notify affected members via email and SMS within 72 hours and take immediate action.
Scope & Purpose
Welcome to ox999. This Privacy Policy ("Policy") explains how ox999 ("Platform", "we", "us") collects, uses, stores, and protects your personal information. By using the ox999.bet website or mobile app, you consent to this Privacy Policy.
Ox999 is a trusted online Sports Betting and casino platform for users in Bangladesh. We believe that genuine trust is built on transparency and integrity — which is why our privacy policy is written in plain, clear language so you can easily understand it.
Key Commitments: ox999 will never sell your personal information to third parties. Protecting your privacy is our ethical commitment.
This Privacy Policy applies to the ox999.bet website, mobile app, and all our digital services. We may update this Policy at any time. For significant changes, a notification will be sent to your registered email address.
What Information We Collect
Ox999 only collects information that is necessary to deliver a safe and quality service. We do not collect data beyond what is needed. A detailed breakdown is provided below:
| Data Type | Example | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile Pay/Nagad number, bank account details | Yes |
| Device Information | IP address, browser type, operating system | Automatic |
| Usage Data | Betting history, login times, pages visited | Automatic |
| KYC Documents | ID photo, selfie verification | For Withdrawals |
We never store your password in plain text — it is always kept as an encrypted hash. Your full bank card number and PIN are never stored on our servers.
How We Collect Your Information
Ox999 collects information in several ways. You should have a clear understanding of each method:
Good to Know: ox999 will never ask for your password, OTP, or full banking details over phone or email. If you receive such a request, contact our support team immediately.
Purpose of Data Use
Collected data is used only for the specific purposes listed below. Your consent will be obtained before using it for any additional purpose:
If we wish to use your data for marketing communications, we will seek your consent separately. You can opt out of marketing emails or SMS at any time.
Data Sharing & Disclosure
Ox999 never sells your personal information to third parties. However, data may be shared in certain limited circumstances:
Guarantee: All third parties we work with have signed Data Protection Agreements (DPA). They are held to the same strict privacy standards that we uphold.
Cookies & Tracking Technologies
Ox999 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.
You can disable non-essential cookies from your browser settings. However, doing so may affect the functionality of certain features. To manage your cookie settings, visit our Help Center page.
Data Retention Period
Ox999 retains your data only for as long as necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | Regulatory Requirements |
| Log Files | 12 Months | Security Monitoring |
| Marketing Information | Until consent is withdrawn | Your Preferences |
Once the retention period expires, data is automatically deleted or anonymized securely.
Your Rights
As an ox999 member, you have certain important rights regarding your personal information:
You can request access to the information we hold about you at any time.
You can request corrections if any of your information is inaccurate.
You may request the deletion of your data, provided there is no legal obligation requiring us to retain it.
You may request that we stop using your data for specific purposes.
You can receive your data in a structured, machine-readable format.
You can object to the use of your data for marketing or profiling purposes.
To exercise any of these rights, email us at support@ox999.bet. We will respond within 30 business days. For complex requests, this may take longer, but you will be notified in advance.
Third-Party Services
The ox999 platform uses certain third-party services to enhance the quality of its offerings. These services operate under their own privacy policies:
Please Note: If you click on a link to a website outside of ox999, that site's own privacy policy will apply. We are not responsible for third-party websites.
Contact & Complaints
For any questions, requests, or complaints regarding this privacy policy, you can reach us at:
Our Commitment: We take all privacy-related complaints seriously. If your issue is not resolved to your satisfaction, you have the right to escalate the matter to the relevant regulatory authority.
For more information about this privacy policy, please visit our FAQ Page View or Help Centerto get in touch.
Your data is fully protected at ox999. Register today and experience Bangladesh's most trusted betting platform.
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